Help & Support
Everything you need to get the most out of your Tapcard.
Getting started
- 1. Create your account — sign up with your email in the app or on the web. Your cards and contacts sync automatically.
- 2. Build your card — add your name, role, contact details, socials, and a photo. Pick a theme and colour.
- 3. Share it— send your card with a tap (NFC), a QR code, or a link. The other person doesn’t need the app.
Frequently asked questions
How do I share my card?
Open your card and tap Share. You can show a QR code, send a link, tap phones together with NFC, or save your details straight to someone's contacts.
How do I scan someone else's card?
Tap Scan on the app's home screen and point your camera at a paper business card or a QR code. Tapcard reads the details so you can save them as a contact.
Does my data sync across devices?
Yes. When you're signed in, your cards, contacts, and analytics sync to your account and are available on the app and the web.
How do I add a photo or logo?
In the card editor, open the Media section and choose Take photo or pick from your gallery (on the web, use Upload file). Images are optimised automatically.
How do I delete my account?
Go to Settings → Delete account in the app. This permanently removes your cards and analytics and anonymizes your account. See our Privacy Policy for details.
Still need help?
Our team is happy to help with anything not covered here.
Email support